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Privacy Policy

Website and mobile applications

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Last updated: 30/09/2026

This Privacy Policy explains how Tu QR CR, operated by Servicios Integrales JV & JA ("Tu QR CR", "we", "us" or "our"), collects, uses, shares and protects personal information when you use our website, digital menu services, QR services, business directory and Android or iOS applications (collectively, the "Services").

1. Information we collect

Depending on the Services you use, we may collect:

  • Account information: name, email address, password and account preferences.
  • Business and menu information: business name, address, phone, website, logo, descriptions, menus, products, schedules, social links and payment methods that you choose to publish.
  • QR information: QR code content, destination URLs, activation details and scan statistics.
  • Payment and billing information: transaction details and invoicing information. Card details are processed by our payment provider; we do not intend to store complete card numbers.
  • Technical information: IP address, browser, device type, operating system, approximate location, language and usage events for security, analytics and service improvement.
  • Mobile permissions: the app may request camera access to scan QR codes, photo or file access when you choose to upload or save content, and notifications when enabled. We only use these permissions for the related feature.

2. How we use information

We use information to provide and maintain the Services, create and display menus or directory listings, generate and activate QR codes, process payments, send transactional emails, authenticate accounts, prevent fraud, measure QR scans, provide support, improve performance and comply with legal obligations.

3. Public information

If you publish a business profile, menu or QR destination, the information selected for publication may be visible to anyone who visits the public page or scans the QR code. Do not publish personal or confidential information that you do not want to make public.

4. Payments and service providers

We may use specialized providers for payment processing, hosting, file storage, email delivery, analytics, anti-abuse protection and geolocation. These providers receive only the information necessary to perform their services and are subject to their own privacy policies. We do not sell personal information.

5. Cookies and analytics

We use essential cookies and similar technologies to maintain sessions, remember preferences, protect forms and operate the Services. We may also use analytics and tag-management tools to understand traffic and improve the experience. You can restrict cookies through your browser, although some features may not work correctly.

6. Retention and security

We retain information only for as long as reasonably necessary for the purposes described here, to provide the Services, resolve disputes, enforce agreements and meet legal requirements. We apply reasonable administrative, technical and organizational safeguards, but no internet transmission or storage system can be guaranteed to be completely secure.

7. Your choices and rights

You may request access, correction or deletion of your personal information, ask us to limit certain processing, withdraw consent where applicable, or request a copy of information you provided. You can also disable mobile permissions in your device settings. Some information may need to be retained when required by law or necessary to complete a transaction.

8. Children

The Services are not directed to children under the minimum age required by applicable law. We do not knowingly collect personal information from children. If you believe a child has provided information, please contact us so we can review and remove it when appropriate.

9. International services

Our providers or infrastructure may process information in countries other than your country of residence. When this happens, we take reasonable steps to protect the information according to applicable law.

10. Changes to this policy

We may update this Policy when the Services, technology or legal requirements change. We will publish the revised version on this page and update the date above. Continued use of the Services after an update means that you have reviewed the revised Policy.

11. Contact

If you have questions or want to exercise your privacy rights, contact us at hello@example.com or through WhatsApp. This policy is available at https://www.tuqrcr.com/en/privacy-policy for website, Android and iOS users.

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